tangerine bank locations windsor ontario

Although that right may vary depending on the product or plan, it's in most agreements RRSPs and registered retirement income funds are typically exempt. He was wrong.ĭeep in the fine print of the agreements many customers receive when they open a bank account is a clause known as the ' right of setoff,' also sometimes referred to as the right of 'offset.' It states that the bank has the legal power to seize funds from a debtor or guarantor of a debt. 'He asked 'Do you have money in your other accounts to make up for that?' and I told him I didn't want the bank to take money from those other accounts.'īecause his tax-free savings account was registered with the federal government, Smith believed the money in it was untouchable. Smith learned quickly that the scammers had already accepted his e-transfer, and a Tangerine representative said that meant it was too late to cancel it. Check your account's terms and conditions, it's in the fine print under 'right of offset.' Deep in the fine print WATCH | Bank raids fraud victim's account:ĭuration 2:09 Go Public report investigates the banking rules that allow seizure of funds from different accounts. I'm concerned that this cheque is going to bounce.'' 'I called up Tangerine and I said 'OK, I deposited a cheque yesterday, you guys let me send the money.

'At this point, I became suspicious because no one spends that kind of money on a desk,' he said. The cheque even fooled Tangerine the bank instantly deposited it to Smith's account.Īlarm bells didn't start ringing until the next day, when Smith's supposedly new employer told him he should send another $3,500 for a new desk. He had fallen into a snare set to swindle eager job seekers. The website where he'd applied, the supposed hiring managers, the cheque - all were fakes. His job application hadn't been sent to Sobeys at all. What Smith didn't know was that the entire process was a sophisticated scam. 'I only had $800 or so in my chequing account at the time, but after depositing the Sobeys cheque, I had over $4,000,' he said. So when he received an invoice from a firm called Tech Insight Services for the office equipment, and was instructed by the Sobeys hiring manager to make a $3,000 payment right away, he promptly sent an e-transfer. Smith had checked out the names of the people who handled his hiring, and reviewed their profiles on LinkedIn to confirm they worked at Sobeys.

Have you been wronged and can't get accountability? Contact the Go Public team.

'It all looked totally authentic and real,' he said. He was offered the job, and was excited to receive an employment contract along with a cheque from his new employer for $3,495 to purchase a laptop, phone system, headphones and various other office equipment.

Smith, who works as a delivery person, had applied to work from home as a data entry clerk for the grocery chain Sobeys. Here's how the double episode of misfortune unfolded: Tangerine is an online subsidiary of Scotiabank that offers no-fee savings and chequing accounts. 'And they treat the money like it's theirs, and they just move it around to protect themselves.

'You keep your money in the bank because you think it's safe,' he said. Then his longtime bank, Tangerine, helped itself to money Smith had in his tax-free savings account to recoup what it had lost in the scam. Justin Smith has been hit with a one-two punch of bad luck.įirst, the Toronto man was duped by a job scam that made off with $3,000.

Tangerine bank locations windsor ontario